All orders are shipped within 3 business days or less. You'll receive an email notice about any out of stock, backorders or possible substitutes.

Special or custom orders take up to 14 days to process and complete. Such items can be completed sooner with rush fee applied. 
All major credit cards and Paypal accepted

All prices are subject to change without notice.

Returns/Exchanges: You must notify us to receive an approved return. You have 30 days to return an item from the date shipped. You will be responsible for paying your own shipping cost for returning your item. Custom orders have a 10 day return option for store credit or replacement only. 

The Burlap Shack is ALWAYS OPEN on eBay @  stores.ebay.com/theburlapshack

For other ordering information or custom ideas, contact us via email @ [email protected] , or through our Facebook @ facebook.com/theburlapshack

Thank You!